Welcome to Ved Vilas. We value your privacy and are committed to protecting the personal information of our guests and website visitors. This Privacy Policy explains how Ved Vilas Mashobra and Ved Vilas Theog collect, use, and protect your information when you visit our website, contact us, or make a reservation.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Reservation details (check-in/check-out dates, number of guests, room preferences)
- Payment-related information processed through secure payment gateways
- Information submitted through contact forms or inquiries
- Technical information such as IP address, browser type, device information, and website usage data
How We Use Your Information
We use your information to:
- Process and confirm reservations
- Respond to inquiries and customer support requests
- Provide hotel services and improve guest experience
- Send booking confirmations and important updates
- Improve our website and services
- Send promotional offers and newsletters (only if you have opted in)
- Comply with legal obligations
Sharing of Information
Ved Vilas does not sell or rent your personal information. We may share information only with:
- Trusted service providers (booking engines, payment gateways, website hosting providers)
- Government or legal authorities when required by law
- Business partners involved in delivering services requested by you
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission is completely secure.